02/27/2009

Twitter for Your Credit Union

Lately I have been getting a lot of questions about Twitter.  What is it?  How does it work?  How can it help my credit union.  A great conversation follows and lights begin to click.  Below is a short video breaking down the basics of Twitter from the people at Common Craft (watch below).

Continue reading "Twitter for Your Credit Union" »

02/26/2009

Credit Union GAC Review - Day 3

Check out Pamela Stephens', CEO of Security One FCU, day two update from the 2009 CUNA Governmental Affairs Conference (GAC).

Watch her video below to learn what is going on in DC and shout back with your thoughts, comments and ideas.

02/25/2009

Credit Union GAC Review - Day 2

Check out Pamela Stephens', CEO of Security One FCU, day two update from the 2009 CUNA Governmental Affairs Conference (GAC).

Watch her video below to learn what is going on in DC and shout back with your thoughts, comments and ideas.

02/24/2009

Credit Union GAC Review - Day 1

Many thanks to Pamela Stephens, CEO of Security One FCU, for putting together this brief report from day one of the 2009 CUNA Governmental Affairs Conference (GAC)

Watch her video below to learn what is going on in DC and shout back with your thoughts, comments and ideas.

Click here to check out the conference schedule for the rest of the week.

It's Time to Come Together, It's Time to Ramp Up "People Helping People"

Gathering together to support each other is even more important in hard times. Looking back, the companies that emerged from the Great Depression stronger and earlier than the competition had this in common: Looking to the future, workers bonded together around a common, well-articulated mission. Meetings are how this is done, and how business is done. It’s how economies are stimulated, and how employees and business partners are motivated to create positive results. For the complete white paper, check out tbaglobal.com's  The Value of Meetings. (Thank you for IAEE for highlighting this.)

Times are serious and business operations are changing. As prudent leaders, strategically managing your ROI is critical. The National Environmental Health Association has posted a list of questions to help you asses the value of a meeting for yourself and your credit union. Here are a few of them:

For the conferences [events] that you are considering attending:

1. Will it be beneficial for you to meet some of the people who will be attending the meeting?

2. Can you imagine: “crucial conversations," which you would want to be a part of even if only to listen, taking place at this meeting?

4. Is high-level interaction available to you at this meeting, and would it be beneficial to you to have such an experience?

5. Is the education available at the conference relevant to your work responsibilities?

6. Could this education enable you to do your job better and/or more cost effectively?

10. Would some of the conference offerings enable you to return to your workplace as an effective change agent?

12. Does the meeting take time to recognize its leaders and achievers with awards so that you might better understand what excellence in your line of work looks like?

14. Does the conference provide important updates on where the profession is? 

When dollars get tight, organizations typically head straight to marketing and training as they start slashing budgets. Though tempting, it's important to look out on the horizon and keep positioning your credit union forward. As a credit union movement built on the philosophy of “people helping people”, we need to continue to practice what we preach.

One new concept might prove priceless for your credit union. Gather together locally and at conferences and seminars to:

·         Share and learn from each other, speakers and vendors.

·         Collaborate to solve problems, creating synergy with innovative solutions.

·         Look for those ideas, processes, and strategic alliances to help you make your credit union more efficient and/or provide better products and services. You owe it to your member/owners and your staff.

·         Stay engaged and help strategically position credit unions forward.

Get creative when it comes to marketing to maximize your results. There has never been a better time to shout out the credit union story.

With the season for Association and League annual meetings starting, make the decision to attend. Arrive prepared to make a difference. Plan to both speak and listen. As challenging as these times are, they are also exciting. Don’t let this moment in time pass you buy as you quietly sit on the sidelines.

02/23/2009

Credit Union Blog Talk Radio - Episode Two

Check out the second episode of Blog Talk Radio featuring Dick Ensweiler as he chats with Brian Turner, director of advisory services for Southwest Corporate Investment Services.

With nearly 30 years of senior financial management experience in the financial services industry, Turner is a frequent speaker on various economic and credit union issues.

Ensweiler and Turner discussed the current economic conditions; what’s horizon and what it means for American families. Specifically, the duo addressed how the declining stock market, escalating unemployment rate, the subprime mortgage meltdown and the weakening financial sector have impacted consumer confidence.

Additionally, Ensweiler and Turner weighed in on the recent inauguration of President-elect Barack Obama, and how this change of power might affect consumers’ perception of their future financial circumstances.

Shout back and share your thoughts and comments below.

Position Credit Unions Forward - Be part of the solution

Resourcefullness abounds in the credit union movement. Collaboration and creativity have been hallmarks of our industry. We have member/oweners we are accountable to. Do you have the next great innovation/idea to help position credit unions forward? Or do you think you are not high enough on the management chain, your voice would never be heard? Think again! Seth Godin, in his book Tribes, wrote about how Thomas Barnett changed the Pentagon. From the bottom. No status. No rank. Just a reasearcher. The key - passion for change!

Silence is not golden. You have a forum. Your voice can be heard. It's time to get in the game, to "slinky up" (anti up, belly up, step up, roll your sleeves up - you get the idea - only have fun while you're doing it).

Credit union and SCMS faculty rock star, Denise Gabel, writes: Feeling stimulated yet?

Whether you supported it or not, Congress and the Obama administration have served up a massive spending package aimed at the economic crisis. Rather than waiting for that money to trickle down, Filene wants to help credit unions innovate in the new environment.

Read more.

Thank you to the LoneStar Leaguer for the heads up on the "Filene Future Focus" oppourtunity. And high five to Filene for their focus forward!

 

02/17/2009

Guest Post - Managing Your Social Networks

As social media continues to be a hot topic in the credit union world, and a great way to build relationships online, it's important to manage social networks while not getting overwhelmed by them.  I know for a fact that this is so easy to do.

For example, I run Facebook, Twitter, email, text and voice all from my phone.  Some days I have to hide my Blackberry or turn off the alerts to get anything done. Other days, I wanted to be uber connected to the social network world.

Check out the great tips below from Susan Fletcher, Ph.D. when she first got into social networking with Facebook:

I was resistant.  How do I have time to get on that site and isn't that for kids and college students?  Then we went on vacation this summer and we were watching our friends check their Facebook pages and I got curious.  They didn't fit the profile I had drummed up in my head as the type of people who would be social networking.  As we talked about it, they set up a page for me in what seemed like just a few seconds.  Soon I had a profile picture, was listing my favorite books and began searching for people I was curious to find.  I'm hooked.  I am the face of Facebook, or as some call it, FB.

Social networking used to mean going to Chamber of Commerce meetings and then it got real fancy with targeted opportunities like organized weekly networking groups. With online social networking, now you can stay in your PJs and network. I don't even have to do my hair!  There are currently 39,911,920 people active on FB.  When I looked to see how many people in the U.S. ages 35 and up were on FB, I found out there are 9,823,660. And I'm one of them!
 
Here is how being on Facebook and social networking keeps you in the Smart Zone.
 
Stress Management:  I believe everyone has a bucket inside of them that gets full when they feel aggravated or frustrated.  We need things in our lives that empty our bucket so it doesn't get full.  When it gets full, we have what I call an exaggerated response.  While I don't always have my FB up throughout the day, I do get on it sometimes between patients, at the end of the day, and when I am hanging out in the airport waiting for my flight.  It empties my bucket and I enjoy some of what my FB friends post.  Here is a video that came recently from one of my friends.

Relationships Build Business: Many of the speakers I present with and many of those who hire me to speak are people that I really enjoy getting to know.  There is an excitement about the speaking business and there are so many things we may have in common. A recent article in Fast Company shows how those who use the social networking site, LinkedIn, make more money.  While I never intend for my FB page to be an advertisement, it is only natural that there are opportunities that will come your way.

Social Networking supports the Smart Zone Secret:  The Smart Zone Secret is to get out of your head and put the focus on someone else.  I believe we all have the tendency to take ourselves too seriously.  Recently I had a bad fall on an icy day. (What is a Florida girl doing in Texas anyway?)  The fall ended up being serious enough that I got a few staples in my head.  One of my best friends growing up, Don, is now a professor at Oregon State University. He and I stay in touch on FB and he called me "metal head."  Only Don can get away with that.  Don knows how to remind me to not take myself too seriously.  He knows the Smart Zone Secret.

One caveat: Sometimes FB can fill your stress bucket.  Using it during productive work hours can waste time and is unfair to your employer. Or if you stay up until the wee hours of the morning it can steal needed sleep time.  This is an issue with all of us as we have the ability to work 24/7. 
Keeping the above caveat in mind, I'd love to be your FB friend!  So please send me a friend request.

Shout back and let us know how you have handled getting into social networking. Or... let us know what fears you have about getting into social networking. We look forward to hearing your thoughts and comments.

02/16/2009

Objective Glimpse into Credit Unions

Kudos go out to The Boston Globe's columnist, Steven Syre, for an objective article about credit unions in today's market - Paying a giant's price. Take a quick moment to read this insightful and straight forward article.

Thanks go out to several credit union friends for sharing this timely article.

02/13/2009

Strategic Thinking...Are You Making History?

As we drive to position the credit union movement forward, I came across a blog of Tom Asacker's with seven questions to challenge and make you think, leading up to "Are You Making History?"

Asacker also referenced what looks to be a source of inspiration - "This coming Monday, February 16, PBS Nightly Business Report will celebrate three decades on the air by revealing the 30 most important innovations from the last 30 years based on the seven questions. Watch the show, and then sit back and really soak in the fact that the original 'idea" behind each and every one of their chosen innovations was rejected by the prevailing orthodoxy. Just like you're rejecting the ideas that will make you great today."

Thanks Tom for keeping vision and dreams out there!

Dream, Imagine, and Make it Be! Are you creatively seeking solutions to position the credit union movement forward? Care to share?