02/25/2010

Can Facebook Make You Sick?

Coming back from GAC and a total immersion into social media and Twitter, it was great to have some awesome face to face conversations.  As I have discussed before, it can be very easy to get so immersed into social media, we forget about physical connections.   The Crash the GAC experience was great and so worth it.  As some might know, I had some travel troubles with an airline (detailed on Twitter of course) and ended up getting in late Tuesday evening. 

After missing the day's events, all that was left to attend was the Crash the GAC tweet up.  While I could have canceled the trip due to the airline issues, I decided to go ahead and push forward because I knew that it would be so awesome to get to meet and hang out with the future of the credit union movement. 

It was so worth it and way to short as I could have hung out with the "crashers" all night.  So many great people. So many great conversations.  So many great ideas.  And it was awesome chatting face to face.

As I get back to the office and reflect on the week's events, my tweets may slow for a bit to allow time to connect with those back at the office. Check out what Susan Fletcher has to say about social media and your personal health.  Great tips indeed.  Shout back and share your thoughts and comments below.

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A controversial study from the Institute of Biology recently reported that social networking sites such as Facebook could raise your risk of cancer, strokes, heart disease and dementia.   The reason:  "Increased isolation could alter the way genes work and upset immune responses, hormone levels and the function of arteries and impair mental performance." In other words, not being around other people is bad for your health.

Last year I blogged about how Facebook helps you stay in the Smart Zone.  And I still believe it does.   I've embraced blogging, Twitter (sort of), YouTube, Facebook and of course, email.  Plus, I'm lost without my iPhone.

Just to prove I'm not "down" on Facebook, there are studies that show it increases productivity at work.  An Australian study found surfing the internet for fun during office hours actually increased employees productivity. The study from the University of Melbourne says "workplace internet leisure browsing, or WILB, helped to sharpen workers' concentration."  It goes on to say that people need to zone out for a bit to rest their mind so they can have a higher concentration level.

But communicating with someone on Facebook does not replace human contact.  When you minimize or eliminate contact with people you increase your chances of social isolation, loneliness, a negative outlook and ill health.  This is true even for introverted people.

Use these Smart Moves so that Facebook doesn't make you sick:

  • Call someone out of the blue.  Not by poking them on Facebook or sending them an email.  Pick up the phone and call someone - voice to voice. 
  • Resist the urge to answer your cell phone when you are at lunch with a coworker. The only time I interrupt a conversation to answer my cell phone is if I see the school nurse calling.   A fast way to lose connection with someone is to interrupt the conversation with a call from someone else.
  • Words are a tiny part of communication.   Experts say that 7% of human communication comes from words, while 38% is from a person's tone of the voice and a whopping 55% comes from body language.  Without face-to-face interaction you are only using 7% of your capacity to communicate.
  • Find ways to connect.  Find a reason to say thank you, offer sympathy to a bereaved friend, give a birthday wish or congratulate someone. What about a "happy belated President's Day" phone call?  Even better, St. Patrick's Day is coming up - use this as your excuse to call someone!
  • Acknowledge people by speaking to them when they enter your presence.  My Director of Client Relations, Zan Jones, is a stickler about this.  It could be because she has had a career in sales and management and knows the importance of relationships.  Zan says that she never passes by someone in the hallway without acknowledging them in some way - usually with a smile and a "Hi." Don't miss a day telling your coworkers, "Good morning."
  • Serve with someone.  One of my favorite ways to connect with people is to volunteer for a project or cause.  Volunteer to serve on the board of a nonprofit agency or on a church committee, answer the phones at the hospital or work at the concession stand during your kid's sporting events.  By serving in the community you create a personal win-win.

 Even the CEO of Facebook, Mark Zuckerberg, understands the importance of spending personal time with other people.  In the March issue of Fast Company, he reveals that during what Facebook called its "Christmas break" he and several Facebook employees went to India for the week long family celebration and wedding of 2 Facebook staffers.  Now that's a Smart Move!

By the way, I'd love for you to join my Facebook Fan Page or follow me on Twitter!

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Susan Fletcher, Ph.D. is a psychologist, author and speaker who specializes in helping individuals, professionals and organizations apply strategies for fast improvement.  Her Smart Zone™ strategies provide ways to be a top performer at work and home. To learn more about how to be in the Smart Zone please visit her website at www.FletcherPhD.com or contact Susan at (972) 612-1188 or by email at drfletcher@fletcherphd.com

02/22/2010

CU Water Cooler Liquid Lunch Live From GAC 2010

If you missed the CU Water Cooler's Liquid Lunch live from GAC 2010, you can listen to it here.

Breaking News: CUSPAN at the GAC Credit Union Conference

Ok... all jokes aside.

Be sure to follow Aaron (@acm1985) and Nida (@nidajaz) as they will be bringing you the GAC Credit Union Conference on Monday, February 22.  James Robert (@jrwlay) will be joining them in DC on Tuesday and Wednesday.  To help keep you in the know, you can follow the Twitter feeds below.

Plus, CU Grow is also streaming the CU Chat Up live stream with from Carla (@carladay).  Feel free to join the conversation below.  If you have questions or comments, you can also tweet them with the hashtag #GAC10 and they will show up in the live blog stream.

Due to spotty wifi at the convention, if you leave a comment, I may not be able to validate it and have it post. If you are an attendee and would like to contribute, please DM me your email address on twitter or email me at Carla (at) cuchatup (dot) net. I will try to email you a link that will allow you to post.

02/18/2010

Video - Tech Mecca 2010 - Day 2 Summary

Check out the video below as the CUGROW team wraps up the 2010 Tech Mecca Conference with a summary of day 2!

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02/16/2010

Video - Tech Mecca 2010 - Jason Marshall Interview

Check out the video below as the CUGROW team caught up with Jason Marshall at the 2010 Tech Mecca Conference.  The interview touches on some key takeaways from his session entitled "Mobile Fraud Technologies". 

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Credit Union Leaders Book Club Launched

I don't know about you, but I am surrounded by books I plan to read. Great books sit waiting to provide aha moments, challenge my thinking, or to provide much needed escapes. Gifts waiting to be opened and explored, they look at me wide-eyed as if to ask which book will I devour next?

 

I have collected a number of business books in the last year that all seem more than worthy to spend quality time with. Yet, before I open any of the books, another one lands on my radar and finds it way home. My list of recommended books continues to grow. I trust the sources. They must be good reads. Right?

 

And yes, I must confess, I’m a cycler. No, Lance Armstrong doesn’t need to be worried that I might be a hidden threat. For as long as I can remember, I’ve cycled between fiction and non-fiction reading. Lately I’ve been reading historical fiction. The books have taken me on great adventures back in time and broadened my perspectives.

 

Was my recent escape to fiction driven by guilt that when I got bogged down reading “Einstein”? A trusted friend recommended the book. I know she would not do that lightly. Yet half way through I laid it down and it sits by my chair. I can’t completely let it go. It sits starring at me. Einstein and I will reunite somewhere down the road.

 

During a recent CUChatUp blog talk, the participants started chatting about business books. Book recommendations started flying. Inspiration! Around the same time, I had received one of those delightful Amazon emails about new books. I'm so weak and they know me so well. This one mentioned "Getting Naked: A Business Fable...about shedding the three fears that sabotage client loyalty" by Patrick Lencioni. I'm a fan of his "Five Dysfunctions of a Team".

 

It hit. The perfect storm - energy sparked by a community of friends who like to read and make a difference and a new book by an author I like It’s time to cycle back to business reading.

The call to action. The call to community. The LinkedIn Group “Credit Union Leaders Book Club” was born. Using the discussion feature of LinkedIn, this is a community where credit union professionals and friends committed to professional and personal development are encouraged to grow together. Being part of the community adds a sense of accountability and responsibility. We’re spread out across the country and all have busy schedules. The online discussion gives us more options to learn from and share with each other. On March 15 we start our 1st book discussion, covering one chapter a week. Our community will determine the next book.

 

Feel free to join our group and share the challenge with your team. Together we can learn from and challenge each other forward. Feel the energy. Make the commitment.

02/14/2010

Video - Tech Mecca 2010 - Terry LaFontaine Interview

Check out the video below as Jenn caught up with Terry LaFontaine at the 2010 Tech Mecca Conference, following his session entitled "How to Make a WOW Member Experience".

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02/11/2010

Video - Tech Mecca 2010 - Lyn Ferrell Interview

Check out the video below, as the CUGROW team caught up with Lyn Ferrell after her session entitled "Implementing an Effective Risk Management for Social Media," at the 2010 Tech Mecca Conference.

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02/10/2010

Video - Tech Mecca 2010 - El Paso Employees

Check out the video below as a couple of people from El Paso Employees Federal Credit Union give some feedback on social media at the 2010 Tech Mecca Conference

02/09/2010

Video - Tech Mecca 2010 - Jim Welch Interview

Check out the video below from the 2010 Tech Mecca Conference.  Jenn from the CUGROW team is interviewing Jim Welch, President and Founder of The Growth Leader, Inc, after his session entitled "Discover New Emotional Connections that Build Customer Loyalty".

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